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Last modified by SuperUwe Trueggelmann on 2025/11/03 12:53
From version 5.1
edited by SuperUwe Trueggelmann
on 2024/09/17 17:42
Change comment: There is no comment for this version
To version 13.1
edited by SuperUwe Trueggelmann
on 2025/11/03 12:53
Change comment: There is no comment for this version

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49 49  * Site organization, showing the management functions of the site, identifying the name of the function (eg: Production Manager) and the name of the current responsible for the function (eg: Mary Jane Watson)
50 50  * Quality Management organization within the site, identifying the name of the function (eg: Quality Manager) and the name of the current responsible for the function (eg: Gwen Stacy)
51 51  
52 +== Other documents ==
53 +
54 +Prior to the audit, and if applicable to the Vendor, the Vendor should provide the following documents:
55 +
56 +* Copy of the current Mastercard GVCP certificate
57 +* Copy of the most recent Mastercard CVCS; the CVCS is issued to card manufacturers by the Mastercard authority issuing the Letter of Approval (LoA)
58 +
52 52  == Corrective Action Plan from the previous CQM audit ==
53 53  
54 54  (% class="box infomessage" %)
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84 84  
85 85  This section describes the additional items for Remote Audits.
86 86  
87 -An overview of CQM Remote Audits is provided in the presentation [[Mastercard CQM — Remote Assessment Process — v1.3.pdf>>attach:Mastercard CQM - Remote Assessment Process - v1.3.pdf]]
94 +The relevant files for the Remote Audit can be downloaded here: [[https:~~/~~/cqm8.net/xwiki/bin/view/Downloads/CQM%20Remote%20Audit%20Files/>>https://cqm8.net/xwiki/bin/view/Downloads/CQM%20Remote%20Audit%20Files/]]
88 88  
96 +Please take note of the different renewal intervals after a Remote Audit: [[Mastercard CQM — Remote Assessment Process — v1.3.pdf>>attach:Mastercard CQM - Remote Assessment Process - v1.3.pdf]]
97 +
89 89  == cqmGIAP ==
90 90  
91 91  Please complete the worksheets related to the products you want included in your CQM Certificate.
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92 92  
93 93  The cqmGIAP must be completed as the result of an internal audit of the production lines.
94 94  
95 -== CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor ==
104 +== Information Exchange Agreement between Vendor and Auditor ==
96 96  
97 -Please send an e-mail to your auditor ([[uwe@trucert.com>>path:mailto:uwe@trucert.com]] or [[summer@trucert.com>>mailto:summer@trucert.com]]) confirming that you agree to the ”[[CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor>>https://cqm8.net/bin/download/Downloads/CQM%20Remote%20Audit%20Files/WebHome/CQM%20Remote%20Audit%20-%20Information%20Exchange%20Agreement%20between%20Vendor%20and%20Auditor.pdf?rev=1.1]]”, with the agreement attached to the email. You do not need to sign the agreement.
106 +Please send an e-mail to your [[auditor >>mailto:contact@trucert.com]]confirming that you agree to the ”[[CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor>>https://cqm8.net/bin/download/Downloads/CQM%20Remote%20Audit%20Files/WebHome/CQM%20Remote%20Audit%20-%20Information%20Exchange%20Agreement%20between%20Vendor%20and%20Auditor.pdf?rev=1.1]]”, with the agreement attached to the email. You do not need to sign the agreement.
107 +
108 += Entertainment and Gifts =
109 +
110 +There is no expectation by the auditor to receive gifts or being provided entertainment by the audited company or individuals.
111 +
112 +Food and drinks provided in the ordinary course of business are acceptable.
113 +
114 +If your company insists on providing some sort of gift, then please keep it reasonable. A small bag of tea or coffee as a gesture is acceptable, valuables are not. Also, keep in mind that the auditor might be in the middle of a longer trip and has very limited transportation capacity.
115 +
116 +Anything outside these limitations will be rejected by the auditor.
117 +
118 +