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Last modified by SuperUwe Trueggelmann on 2025/11/03 12:53
From version 12.1
edited by SuperUwe Trueggelmann
on 2025/11/03 12:52
Change comment: There is no comment for this version
To version 6.1
edited by SuperUwe Trueggelmann
on 2024/09/17 18:47
Change comment: There is no comment for this version

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49 49  * Site organization, showing the management functions of the site, identifying the name of the function (eg: Production Manager) and the name of the current responsible for the function (eg: Mary Jane Watson)
50 50  * Quality Management organization within the site, identifying the name of the function (eg: Quality Manager) and the name of the current responsible for the function (eg: Gwen Stacy)
51 51  
52 -== Other documents ==
53 -
54 -Prior to the audit, and if applicable to the Vendor, the Vendor should provide the following documents:
55 -
56 -* Copy of the current Mastercard GVCP certificate
57 -* Copy of the most recent Mastercard CVCS; the GVCS is issued to card manufacturers by the Mastercard authority issuing the Letter of Approval (LoA)
58 -
59 59  == Corrective Action Plan from the previous CQM audit ==
60 60  
61 61  (% class="box infomessage" %)
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91 91  
92 92  This section describes the additional items for Remote Audits.
93 93  
94 -The relevant files for the Remote Audit can be downloaded here: [[https:~~/~~/cqm8.net/xwiki/bin/view/Downloads/CQM%20Remote%20Audit%20Files/>>https://cqm8.net/xwiki/bin/view/Downloads/CQM%20Remote%20Audit%20Files/]]
87 +An overview of CQM Remote Audits is provided in the presentation [[Mastercard CQM — Remote Assessment Process — v1.3.pdf>>attach:Mastercard CQM - Remote Assessment Process - v1.3.pdf]]
95 95  
96 -Please take note of the different renewal intervals after a Remote Audit: [[Mastercard CQM — Remote Assessment Process — v1.3.pdf>>attach:Mastercard CQM - Remote Assessment Process - v1.3.pdf]]
97 -
98 98  == cqmGIAP ==
99 99  
100 100  Please complete the worksheets related to the products you want included in your CQM Certificate.
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101 101  
102 102  The cqmGIAP must be completed as the result of an internal audit of the production lines.
103 103  
104 -== Information Exchange Agreement between Vendor and Auditor ==
95 +== CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor ==
105 105  
106 -Please send an e-mail to your [[auditor >>mailto:contact@trucert.com]]confirming that you agree to the ”[[CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor>>https://cqm8.net/bin/download/Downloads/CQM%20Remote%20Audit%20Files/WebHome/CQM%20Remote%20Audit%20-%20Information%20Exchange%20Agreement%20between%20Vendor%20and%20Auditor.pdf?rev=1.1]]”, with the agreement attached to the email. You do not need to sign the agreement.
97 +Please send an e-mail to your auditor ([[uwe@trucert.com>>path:mailto:uwe@trucert.com]] or [[summer@trucert.com>>mailto:summer@trucert.com]]) confirming that you agree to the ”[[CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor>>https://cqm8.net/bin/download/Downloads/CQM%20Remote%20Audit%20Files/WebHome/CQM%20Remote%20Audit%20-%20Information%20Exchange%20Agreement%20between%20Vendor%20and%20Auditor.pdf?rev=1.1]]”, with the agreement attached to the email. You do not need to sign the agreement.
107 107  
108 -= Entertainment and Gifts =
109 109  
100 += Entertainment and Gifts to the Auditor =
101 +
110 110  There is no expectation by the auditor to receive gifts or being provided entertainment by the audited company or individuals.
111 111  
112 112  Food and drinks provided in the ordinary course of business are acceptable.
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113 113  
114 114  If your company insists on providing some sort of gift, then please keep it reasonable. A small bag of tea or coffee as a gesture is acceptable, valuables are not. Also, keep in mind that the auditor might be in the middle of a longer trip and has very limited transportation capacity.
115 115  
116 -Anything outside these limitations will be rejected by the auditor.
108 +Anything outside these limitations will have to be rejected by the auditor.
117 117  
118 118