Wiki source code of How to prepare for a CQM Audit by TruCert?

Version 6.1 by SuperUwe Trueggelmann on 2024-09-17

version	line-number	content
1.1	1	= Introduction =
	2
	3	TruCert provides CQM Auditing services.
	4
	5	This page describes how a Vendor (the auditee of the CQM audit) should prepare for being CQM Audited by TruCert.
	6
	7	The main points are:
	8
	9	* For on-site audits:
	10	** cqmAP form
5.1	11	** Organizational Diagrams
1.1	12	** Corrective Action Plan from the previous CQM audit
	13	** Presentations
2.1	14	** Audit Plan
1.1	15	* In addition, for remote audits:
	16	** cqmGIAP
	17	** CQM Remote Audit - Information Exchange Agreement between Vendor and Auditor
	18
2.1	19	The sections below explain each item.
	20
	21	= On-Site Audits =
	22
	23	== cqmAP Form ==
	24
	25	The cqmAP form is the main operational document for a CQM Audit.
	26
	27	It contains:
	28
	29	* Administrative information about the Vendor, the audit, and the auditor
	30	* Means of defining the scope of the audit
	31	* Lists of applicable requirements for QMS and each CQM product
	32	* Sections for the Vendor to declare their compliance and list their main evidences for the audit
	33	* Sections for the auditor to record their notes and findings
	34	* Forms for the corrective action plan, listing the auditors finding, the Vendor's corresponding corrective action, status report and list of evidences for completion by the Vendor, and the assessment of completion by the auditor
	35	* A Report form that serves as the audit report and the status report for the corrective action plan
	36
	37	Prior to the audit the Vendor needs to complete the following worksheets in the cqmAP:
	38
	39	* Coverpage - Section 1
	40	* Audit Scope and Compliance - Column C
	41	* applicable QMS worksheet - blue sections (columns G to I)
	42	* Each applicable product worksheet, blue sections (columns J to V)
	43
5.1	44	== Organizational Diagrams ==
2.1	45
5.1	46	Prior to the audit, the Vendor shall provide one or multiple organizational diagrams providing the following information:
2.1	47
5.1	48	* Corporate organization, showing the top level management functions, identifying the name of the function (eg: CFO) and the name of the current responsible for the function (eg: Peter Parker)
	49	* Site organization, showing the management functions of the site, identifying the name of the function (eg: Production Manager) and the name of the current responsible for the function (eg: Mary Jane Watson)
	50	* Quality Management organization within the site, identifying the name of the function (eg: Quality Manager) and the name of the current responsible for the function (eg: Gwen Stacy)
2.1	51
	52	== Corrective Action Plan from the previous CQM audit ==
	53
	54	(% class="box infomessage" %)
	55	(((
4.1	56	If the audit is the first CQM audit of the site, this section does not apply.
2.1	57	)))
	58
5.1	59	If the corrective action plan from the previous audit was already in the CAP worksheet of the cqmAP, then simply copy and paste the corrective action plan (from row 13 onward), including all notes by the auditor, into the "CAP previous" worksheet.
2.1	60
	61	Otherwise, please enter the respective data into the "CAP previous" worksheet manually.
	62
	63	== Presentations ==
	64
	65	Presentations are no longer required. All required information to be provided is entered into the cqmAP Coversheet.
	66
	67	If you want to provide additional information about your company, for example a company introduction, or a list of developments since the previous audit, then you are free to do so, but this is not required.
	68
	69	== Audit Plan ==
	70
	71	The audit plan will be defined by the auditor in the Audit Schedule worksheet in the cqmAP.
	72
5.1	73
2.1	74	= Remote Audits =
	75
	76	== Introduction ==
	77
	78	For remote audits, all the items for On-Site Audits apply.
	79
5.1	80	In addition, the Vendor must provide prior to the audit:
2.1	81
	82	* cqmGIAP
5.1	83	* CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor
2.1	84
4.1	85	This section describes the additional items for Remote Audits.
2.1	86
5.1	87	An overview of CQM Remote Audits is provided in the presentation [[Mastercard CQM — Remote Assessment Process — v1.3.pdf>>attach:Mastercard CQM - Remote Assessment Process - v1.3.pdf]]
4.1	88
2.1	89	== cqmGIAP ==
	90
4.1	91	Please complete the worksheets related to the products you want included in your CQM Certificate.
2.2	92
5.1	93	The cqmGIAP must be completed as the result of an internal audit of the production lines.
2.2	94
5.1	95	== CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor ==
2.2	96
5.1	97	Please send an e-mail to your auditor ([[uwe@trucert.com>>path:mailto:uwe@trucert.com]] or [[summer@trucert.com>>mailto:summer@trucert.com]]) confirming that you agree to the ”[[CQM Remote Audit — Information Exchange Agreement between Vendor and Auditor>>https://cqm8.net/bin/download/Downloads/CQM%20Remote%20Audit%20Files/WebHome/CQM%20Remote%20Audit%20-%20Information%20Exchange%20Agreement%20between%20Vendor%20and%20Auditor.pdf?rev=1.1]]”, with the agreement attached to the email. You do not need to sign the agreement.
6.1	98
	99
	100	= Entertainment and Gifts to the Auditor =
	101
	102	There is no expectation by the auditor to receive gifts or being provided entertainment by the audited company or individuals.
	103
	104	Food and drinks provided in the ordinary course of business are acceptable.
	105
	106	If your company insists on providing some sort of gift, then please keep it reasonable. A small bag of tea or coffee as a gesture is acceptable, valuables are not. Also, keep in mind that the auditor might be in the middle of a longer trip and has very limited transportation capacity.
	107
	108	Anything outside these limitations will have to be rejected by the auditor.
	109
	110

Wiki source code of How to prepare for a CQM Audit by TruCert?

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